Transaction and Terms of Use

TERMS AND CONDITIONS OF USE

(PostAIPilot – Post ai Pilot)

Note: This Terms of Service agreement officially governs the use of the PostAIPilot application and platform.

1. PARTIES AND AGREEMENT

1.1. These Terms of Use and Conditions (“Terms”);

Furkan Pehlivanoğlu Sole Proprietorship

Address: Cevizli Mahallesi, Zuhal Caddesi, Ritim İstanbul Sitesi, A4 Blok, No: 46 D, Floor: 3, Apartment: 34, Maltepe / ISTANBUL

E-mail: info@postaipilot.com

(Hereinafter referred to as "the Company" or "PostAIPilot")

with

This agreement is entered into between natural/legal persons who are members of or use the Platform (“User”).

1.2. By visiting the website postaipilot.com and/or mobile application, creating an account, purchasing a package/subscription, or using it in any way, the User declares that they have read, understood, and electronically accepted these Terms.

1.3. In addition to these Terms, the User agrees to comply with the Distance Sales and Service Agreement, the Privacy Notice, the Cookie Policy, and all other policies and texts published on the Platform.

2. DEFINITIONS

2.1. Platform: refers to the postaipilot.com website, mobile applications (“Platform”) and all digital interfaces belonging to the Company.

2.2. Service: Within the scope of the Post AI Pilot program, this refers to AI-powered content creation, social media post scheduling, publishing integrations, reporting, and similar digital services.

2.3. Package / Plan: Refers to subscription options that include content creation rights/credits for a specific period (e.g., monthly, yearly) and/or a specific number of times.

2.4. Credit: Refers to the virtual usage rights consumed per piece of content or per transaction, which the User uses for the creation of digital content.

2.5. Planner: This module enables the scheduling of social media posts based on date and time, saving drafts, and (if applicable) automatic or semi-automatic sending to the relevant platforms.

2.6. Content: This refers to all text, images, videos, logos, trademarks, slogans, and similar digital outputs uploaded by the User to the Platform or generated through the Service.

3. SUBJECT AND SCOPE OF THE AGREEMENT

3.1. These Terms and Conditions govern matters such as the User's membership to the Platform, use of the Service, use of the Planner, licensing of AI outputs, pricing and subscription cancellation processes, limitation of liability, force majeure, and dispute resolution.

3.2. The User agrees to comply with all the provisions of these Terms and applicable legislation while using the Platform.

4. MEMBERSHIP AND ACCOUNT USAGE

4.1. Membership to the Platform requires individuals to be at least 18 years old. Individuals under 18 cannot become members without the permission of their parent/guardian.

4.2. In accounts opened in the name of a legal entity, it is presumed that the person opening the account has the authority to represent the legal entity.

4.3. The user acknowledges that all information provided during and after registration is accurate, up-to-date, and complete, and agrees to update this information immediately if it changes.

4.4. The User is responsible for the confidentiality of authentication information such as usernames and passwords used to access the account. The User is responsible for any consequences arising from the use of this information by third parties.

4.5. The company may temporarily suspend or permanently terminate an account in cases of unlawful use, payment problems, malicious behavior, or security concerns.

4.6. By becoming a member of the Platform, the User accepts and declares that their personal data (including the scopes specified in the Privacy and Cookie Policy) will be processed and, in particular, that social media integrations and email sending authorization (via APIs) will be used for the purpose of providing the Service.

5. USING THE PLANNER

5.1. The scheduler module can enable the User to schedule social media posts according to specific dates and times and to automatically share them (on integrated platforms).

5.2. The Planner requires API access to the relevant social media platforms (Instagram, Facebook, TikTok, etc.) and the User's account permissions on these platforms. The Company is not responsible for changes, interruptions, or access restrictions to the API terms of use of the relevant platforms.

5.3. To ensure scheduled posts are shared at the specified date/time:

• The user's integration permissions must be valid and up-to-date.
• The fact that third-party platforms are technically accessible,
• The user must have sufficient credit or package allowance.

5.4. The Company is not liable for any delays or non-delivery of planned deliveries due to technical malfunctions, API outages, or problems originating from third-party service providers.

6. LICENSING OF ARTIFICIAL INTELLIGENCE OUTPUTS

6.1. The platform uses artificial intelligence models to generate digital content such as text, images, and videos. The generated content is the statistical output of the algorithms and does not guarantee a specific outcome.

6.2. The User shall have a simple (non-exclusive) right to use, reproduce, publish, and share content generated through the Platform on social media accounts, worldwide, for purposes such as using it for their own brand or the brands of their clients.

6.3. All intellectual property rights to the artificial intelligence model, its infrastructure, source code, and algorithms used belong to the Company or third parties from whom it has obtained licenses. No rights to the model are transferred to the User.

6.4. The User acknowledges that they own all necessary rights to the content they upload to the Platform (logo, product image, brand name, text, etc.); and grants the Company a worldwide, free, simple license to process and use this content by artificial intelligence.

6.5. The User is obligated to review the generated content in terms of legal, trademark, copyright, advertising regulations, and industry regulations before using it. The User is solely responsible for all liabilities arising from the use of artificial intelligence outputs.

7. USER OBLIGATIONS AND CONTENT RESPONSIBILITY

7.1. The user agrees to comply with the following obligations:

Not to use the platform for any unlawful purposes whatsoever,

Not to produce or upload content that infringes on the copyright, trademark, personality, or other rights of third parties.

Not producing hate speech, discrimination, violence, promotion of illegal products/services, sexually explicit content, or any content that violates regulations,

Not creating misleading, deceptive, or false advertising content.

7.2. The User acknowledges that they are solely responsible for all content generated or uploaded through the Platform, and that the Company is only a technical service provider.

7.3. The user is obligated to use trademarks, logos, and images in a manner that does not infringe upon the intellectual property rights of third parties. Otherwise, the user shall be solely responsible for any lawsuits, claims, administrative sanctions, and similar consequences that may arise.

7.4. The company reserves the right to remove content deemed unlawful from the Platform, restrict or terminate the relevant account, upon receiving a report or finding such content to be illegal.

8. PRICING, SUBSCRIPTION AND CANCELLATION PROCEDURES

8.1. Services are charged according to the prices specified on the Platform, based on the Package/Plan type, credit amount, and subscription duration. Prices are clearly shown, including/excluding taxes.

8.2. Payments are collected via credit card, debit card, and other methods through payment institutions the Company has agreements with (e.g., İyzico). Card information is processed and stored by the payment institution, not by the Company.

8.3. Subscription plans may be based on automatic renewal if chosen by the User. The User can disable automatic renewal at any time through the account settings. Unless automatic renewal is disabled, the relevant fee will be charged at the start of the new period.

8.4. When a user wishes to cancel their subscription, they can do so by following the cancellation/subscription termination steps on the Platform, effective from the next billing period. As a rule, payments made for the current period are non-refundable; however, mandatory consumer legislation provisions are reserved.

8.5. In credit-based packages, unused credits may be automatically deleted at the end of the package. Refunds or transfers are not permitted for unused credits; unless explicitly stated otherwise on the Platform.

8.6. The company reserves the right to change pricing and package contents prospectively. These changes will apply to subsequent periods, not the current one. Existing subscribers will be notified a reasonable time before the renewal date.

9. LIMITATION OF LIABILITY

9.1. The Platform and Service are provided “as is”; no guarantee is given that they will operate without interruption, be error-free, or necessarily deliver a specific result.

9.2. The company;

• Incorrect use of the platform,
• Problems with the user's internet infrastructure,
• Problems originating from third-party service providers (social media platforms, API providers, payment institutions, etc.),
• Due to force majeure

We cannot be held responsible for any interruption, delay, or complete cessation of the service.

9.3. Artificial intelligence systems, due to the nature of the data and algorithms they are trained on, may occasionally produce erroneous, incomplete, outdated, out-of-context, or unexpected results. These outputs do not constitute final decisions or professional advice. The user is responsible for verifying and controlling these outputs before using them.

9.4. The Company is not liable for indirect damages (loss of profit, loss of business/reputation, loss of data, etc.). The Company's total liability for direct damages is limited to the total amount paid by the User for the relevant Service within the last 12 months.

10. FORCE MAJEURE

10.1. Natural disasters, war, terrorist attacks, riots, strikes, lockouts, widespread failures in internet and telecommunications infrastructure, power outages, decisions of public authorities, and similar unforeseen events are considered force majeure.

10.2. In the event of force majeure, the Company's temporary inability to fulfill its obligations does not constitute a breach of contract, and the Company cannot be held liable for this reason.

11. INTELLECTUAL PROPERTY RIGHTS

11.1. Copyright and other intellectual property rights to the Platform's design, software, databases, logos, trademarks, and all audiovisual elements belong to the Company or its licensors.

11.2. The User may only use the Platform to manage their personal/commercial accounts and benefit from the service; they may not copy the Platform, attempt to decompile it, resell it, or commercialize it without permission to offer services to third parties.

12. APPLICABLE LAW AND DISPUTE RESOLUTION

12.1. In the application and interpretation of these Terms and Conditions, and in the resolution of any disputes arising therefrom, the laws of the Republic of Türkiye shall apply.

12.2. The parties shall primarily endeavor to resolve their disputes through negotiation in good faith.

12.3. In cases where the User is considered a consumer, disputes shall be resolved before Consumer Arbitration Boards and Consumer Courts within the applicable monetary limits.

12.4. For commercial users who do not have consumer status; the Istanbul Anatolian courts and enforcement offices shall have jurisdiction in disputes arising from these Terms.

13. ENTRY INTO FORCE AND AMENDMENTS

13.1. The Company reserves the right to unilaterally update and amend these Terms. The updated text shall enter into force upon publication on the Platform.

13.2. By continuing to use the Platform, the User agrees to the current Terms. The User reserves the right to close their account and discontinue use of the Service if they do not accept the changes.

13.3. These Terms shall enter into force as soon as the User creates an account on the Platform and/or begins using the Service.